Professional
Services
Request, track, and manage expert engagements for assessments, managed operations, and specialized work. All with tracked deliverables and clear outcomes.
Packaged Services
Pre-defined service bundles with clear scope, deliverables, and pricing.
MineSecure Baseline
Remote assessment of your operations plus a detailed remediation plan.
MineSecure Monitoring
Ongoing health checks and alerts review to catch issues early.
MineSecure Managed Ops
Full ticket triage, vendor coordination, and SLA management.
MineSecure Upgrade Assist
Planned upgrades with project milestones and expert guidance.
Request to Completion
Configure Request
Multi-step wizard to define scope, select sites, specify urgency, and grant data access.
Match & Assign
Request is matched to qualified service providers based on skills and availability.
Schedule & Plan
Review and approve quotes, schedules, and project plans.
Execute & Deliver
Track progress, review deliverables, submit evidence and artifacts.
Review & Accept
Accept completion or request revisions. Download final reports.
Feedback
Provide feedback on service quality to build provider track records.
Track Every Engagement
- View active engagements and status timeline
- Track deliverables and milestones
- Review and approve quotes and schedules
- Submit evidence and artifacts
- Accept completion or request revisions
- Download final reports
- Provide feedback
Need expert help?
Request professional services through MineComplete and track every engagement.